Bight
Help

Bight support

For help with the app, email [email protected]. Include the Bight version, iOS version and a short description. Do not send passwords, Apple verification codes or sensitive notes.

Purchases

Use Restore Purchases on the Bight Plus screen. Billing and refunds are managed by Apple.

Apple billing support

Export and deletion

Settings includes complete JSON/CSV export and account-deletion controls. Deleting the account does not cancel an Apple subscription.

Notifications

Check Bight’s reminder settings, then open iOS Settings → Notifications → Bight to control alerts, sounds, badges and Lock Screen delivery.

Expected response

Support aims to acknowledge requests within two Australian business days. Urgent safety or medical matters should be directed to the appropriate local service; Bight is not an emergency service.